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September 24, 2007

Heading to Digital Life? Come Say "Hi" to Us!

A small YouSendIt team of 4 is venturing out of our cozy California headquarters and heading to the Big Apple for the Digital Life show.

And, let me tell you: We. Are. EXCITED!

This monster-once-a-year event takes place September 27-30 at the Javits Center in New York. An expected 50,000 plus attendees will get to check out the latest consumer products and services from the leaders in technology, gaming, and entertainment.

And, yes, we'll be right there, too! 

In booth 454.

Waiting for YOU to stop by and say "hello!"

Our quad-squad includes Product Managers, Sales, and of course, I'll be there to represent Marketing Communications. We'd love to hear your feedback, thoughts, and ideas... chat about partnership opportunities, subscription plans, our latest products, plug-ins, and applications....

HEY! You can even pick up a YouSendIt hat, register to win an iphone, and score a free one-month trial.

Yep! True story.

Booth 454.
Make a note of it!

Come check us out in the Digital Life Theater on Friday at 4.  Hear more about our service plans and products and receive 20% off an annual subscription- just for showing up.

We're sure you'll have plenty of New York pictures - Remember to stop by for your free trial so you can just YouSend them back home to jealous friends and colleagues!

September 14, 2007

Crazier Things Have Happened...

Hey there, a few "Thank You's" and an explanation coming your way....

So, first of all, thanks for using YouSendIt to conveniently deliver those large files.  You're saving resources, finances, and time...

Okay. Almost always.

This morning, some customers experienced problems accessing our services. (A delay... though still faster than overnight shipping. But I know... it's just not what you're used to when using YouSendIt.)

Worry not. We've worked it out. (This is the explanation part). 
My recon has turned up the following official word-on-the-street:

Our service was experiencing a very high load resulting in some customers experiencing problems logging in and accessing our website. We have addressed the issues and taken steps to prevent a reoccurrence.
(This statement is brought to you by our brilliant customer service and engineering teams.... If I've learned anything here, it's that these guys know what's up!)

Which brings me to our next "thank you"....

Thanks for making sure we knew there was a problem.
I mean, WE KNEW. Trust us.  We knew... but just in case we didn't, our loyal customers were there to make sure we we're on the case.

So, If you were one of those users who got a bit stuck this morning, thanks for hangin' in there! Occasionally, even YouSendIt experiences a technological rebellion.  Crazier things have happened... 

But rest assured, we don't anticipate them happening to us anymore.

Now, get off your computer and go have a great weekend!

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