Many Exciting Changes Ahead

We really appreciate all of the positive feedback we have been receiving about our services and want to thank you, our users, for your continued support. We’ve more than doubled our number of users in the past year and launched several new plug-ins and an improved uploader that resumes uploading from the point at which the file transfer was interrupted.

We’ve received some great feedback since we introduced our worldwide multiple data centers this summer with users reporting increased upload speeds. At the same time, we experienced a brief interruption of service earlier this month due to a double fault outage of a DNS server and monitor.

To address these challenges while maintaining our strong commitment to customer service, we are implementing several upgrades to ensure seamless and reliable file delivery that is the foundation of our service.

Steps we are taking include the elimination of single points of failure between datacenters and implementing redundant internal monitoring for all internal and external systems. In addition, we are adding continuous 24/7 external monitoring.

We’ve also launched some additions to enhance business-to-business communications, including Corporate Suite, which enables businesses to use one corporate account for multiple employees to send and receive files, and YouSendIt Express, a Photoshop plugin where users can send files directly within the software.

We’re confident that these upgrades and redundancies will eliminate any downtime and allow us to focus on new features and services to enhance customer experience with expanded offerings.

Thank you for being a valued YouSendIt customer,

Ranjith Kumaran
Founder and CTO

Comments

[Prince]

Outstanding stuff guys... Keep it going!